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What are the delivery charges?

Please find below the delivery charges. All delivery charges are also calculated in your shopping basket. When products with different delivery charges are ordered, the charges are added together.

Delivery charges
Standard£8.99*
Large item£14.99*
Extra large item £29.99*
All prices include VAT

Standard delivery time: 2-3 working days
Next day delivery is available for some products, please contact the sales office for more details
For off shore or remote locations (ie Channel Islands, Scottish Highlands) a surcharge of £10 applies, this will be automatically calculated in your basket.



FAQs


How reliable is the stock/availability information?


We provide availability information for all our products. The stock information is real time and reflects the actual stock in our warehouse. We aim to fullfill and ship orders within 24 hours (cut off time for shipment on the same day is 1pm). If a product is not in stock, we provide an estimated leadtime from our supplier.
 

What happens if you are not at home when the parcel arrives?


No problem. Our forwarding agent (normally UPS) should leave a notification and you can arrange a convenient second delivery. The carrier will attempt 3 deliveries before the consignment is shipped back to the warehouse.
 

What happens if the goods are damaged in transit?


In the very rare event that a product is damaged during transit, you will of course not be disadvantaged. The forwarder will be liable for any damage that occurred during transit. We would ask you to record any obvious damage with the forwarding agent at time of receipt of the goods or to refuse delivery if the damage is too great. For settlement, please contact us immediately.
 

 


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*our prices include 20% VAT


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